Tuyển dụng nhân viên

ACCOUNTABILITIES
- Manage Sales Location to achieve the Key Performance Indicators (KPIs) which are agreed with BDRH/BDAH/BDTH about: 
a. Recruitment: 
• Approve appropriately qualified FCs in accordance with the development plan and recruitment standards; 
• Recruit appropriately qualified BMs/UMs in accordance with the development plan for the Sales Location as agreed with the BDRH/BDAH/BDTH; 
• Manage the BMs/UMs in effective recruitment and development of FCs. 
b. Sales productivity: 
• Make up business plans with the suitable targets in each point of time for Sales Location and manage the BMs, UMs & FCs to strive for and achieve sales target; 
c. Persistency ratio: 
• Ensure the persistency of business set for the Sales Location 
- Be responsible for ethical, compliance and misconduct matters relating to Sales Location 
• Ensure Sales Location operates under Dai-ichi Life Vietnam's ethical standards, compliance standards and within the spirit of law; 
• Prevent, report and handle any compliance issues and/or misconduct cases arising relating to Sales location; 
- Manage daily operation of the Sales Office in the Block to ensure to maintain professional office environment and cost effectiveness 
• Administrative tasks in the Sales Location; 
• Relationship with local government; 
• Office management; 
• Ad-hoc tasks as assigned; 
- Responsible for training the FFS courses / Rookies / Agency Leaders 

QUALIFICATION 
• Education: University graduated 
• Experience: 
- At least working as BM level in life insurance industry or have experience to management 
- Experience in sales management 
- Experience in sales training 
- Strong written and oral English skills 
- Ability to use common Office Computer applications 
• Skills: 
- Strong communication and persuasion skills 
- Strong presentation / training skills 
- Proven problem solving skills 
- Good people management skills 
- Reporting skills (written and verbal)
• Personality: 
- Highly responsible and results oriented 
- Confident, dynamic, proactive 
- Able to approach people and build business relationship where no initial relationship exists 
- Independent, strong ability to work unaccompanied 
- A positive mental attitude: open, determined, optimistic
- Teamwork spirit and reliable 

Location: HCM & Nationwide

Deadline for application: 30-10-2018Ứng tuyển

JOB PURPOSE:
This role has the responsibility to contribute as a senior member of Compliance team to formulate company’s compliance strategies, conduct and manage compliance activities in coordination with all departments aiming at minimizing/controlling the legal risk in our new/existing business, particularly that of Agency distribution channel and contributing to build compliance culture throughout the company.

ACCOUNTABILITIES
1. Effectively contribute as a senior member of the team and lead the subordinate staff to accomplish the missions of Compliance Team under supervision of Compliance Head, specifically as follows:
• Plan, review and improve the compliance program which is the action plan to improve compliance and reduce misconducts. 
• Implement, review the result of compliance program and facilitate all the departments to implement Plan-Do-Check-Action cycle for that purpose.
• Review the internal rules regarding (Agency/ Alt. Distribution) Compliance and have the sufficient internal rules, including Agency Compliance Manual and the guideline to handle sales materials, in place and ensure their timely update.
• Establish and maintain effective misconduct/misappropriation handling procedure, including classification/criteria of misconducts/punishment.
• Manage, decide/recommend the punishment for and implement the punishment for the misconduct cases in accordance with the relevant internal rules.
• Represent the company or give sufficient support to who represent the company and manage the relevant procedures for the legal disputes relevant to Agency channel including legal cases at the court (co-responsible with Legal team).
• Report periodically about misconduct/misappropriation cases to Management and relevant committees.
• Recommend and implement internal education framework for both employees and agents (e.g. periodical compliance seminar, compliance news etc.).
• Establish and maintain database of compliance issues, including misconduct cases in cooperation with Legal team.
2. Be involved in various internal projects particularly for those relevant to Agency channel/ Alt. Distribution channel to give appropriate advices from compliance point of view proactively.
3. Others as assigned from Head of Compliance from time to time.

JOB SPECIFICATION
Education, no. of year experience:
• University degree;
• At least 5 years experience in life insurance business relevant to either agency management, premium collection or claims investigation…
Technical skills:
• Solid knowledge about the life Insurance business. 
• Solid and continuous study to maintain/improve knowledge regarding latest legal and regulation movements.
• Very good computer skills using all major office applications.
• Fluent in spoken and written English and Vietnamese.
• Good presentation skills.
Soft skills:
• Excellent verbal/written communication skills.
• Sophisticated interpersonal skills to communicate smoothly and professionally with peoples with various background and situation, including interview with suspects of misconduct cases.
• An analytical & organized approach, with a good attention to details.
Personal attributes:
• A commitment to build strong compliance culture.
Innovative and self-driven.

Location: HCM

Deadline for application: 30-10-2018Ứng tuyển

MÔ TẢ CÔNG VIỆC
• Giải đáp và xử lý thắc mắc, khiếu nại của Khách hàng về Hợp đồng bảo hiểm qua điện thoại/ email/ văn bản theo tiêu chuẩn phục vụ Khách hàng của công ty;
• Tham gia soạn thảo các quy trình, hướng dẫn, cẩm nang cho nhân viên CC theo sự phân công của Trưởng bộ phận;
• Hỗ trợ huấn luyện và kèm cặp nhân viên trong bộ phận;
• Kiểm soát chất lượng các cuộc gọi của nhân viên trong bộ phận;
• Thực hiện các công việc khác hoặc các dự án của Công ty khi được giao.

YÊU CẦU CÔNG VIỆC
Trình độ học vấn: 
• Tốt nghiệp đại học trở lên các chuyên ngành Bảo hiểm, Kinh tế, Tài chính, Ngân hàng... hoặc các ngành khác có liên quan.
Tác phong: 
• Chuyên nghiệp, lịch sự.
Kinh nghiệm: 
• Ít nhất 03 năm kinh nghiệm ở trong lĩnh vực dịch vụ khách hàng hoặc chăm sóc khách hàng ngành bảo hiểm nhân thọ hoặc dịch vụ tài chính;
• Có kỹ năng soạn thảo văn bản, quy trình…
Kiến thức: 
• Nắm vững kiến thức về Nghiệp vụ giao dịch bảo hiểm, sản phẩm bảo hiểm nhân thọ
Kỹ năng:
• Kỹ năng sử dụng các phần mềm ứng dụng
• Kỹ năng soạn thảo văn bản, quy trình
• Kỹ năng thương lượng, thuyết phục hiệu quả
• Kỹ năng lập kế hoạch & quản lý thời gian
• Kỹ năng phân tích và giải quyết vấn đề
• Kỹ năng quản lý nhóm
• Ưu tiên có kỹ năng giao tiếp tốt Tiếng Anh (nói và viết)
Phẩm chất cá nhân:
• Kiên nhẫn;
• Luôn lắng nghe và chia sẻ;
• Tinh thần trách nhiệm;
• Tinh thần cầu tiến.

Location: HCM

Deadline for application: 30-10-2018Ứng tuyển