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Tuyển dụng nhân viên

Tuyển dụng nhân viên

1. Sales & Marketing Officer (Phụ trách Kinh doanh & Tiếp thị) - DFVN

Ngày đăng: 06/12/2017
JOB PURPOSE
• To take care of DFVN’s Open-ended Fund sales business, including direct sales and indirectly through supporting distribution partners to achieve sales targets.

PRINCIPAL ACCOUNTABILITIES
• Sell DFVN’s mutual funds to retail investors
• Work with the DFVN team to identify target investors for DFVN’s funds
• Contact (via phone, email) target investors and provide information on DFVN’s mutual funds
• Advise investors on the benefits of DFVN’s mutual funds and address their concerns and questions
• Assist retail investors to complete documents and procedures required to invest into DFVN’s mutual funds
• Provide professional customer services to investors after they have invested into the funds, and ensure investors receive timely and accurate information on their investments and on the funds.
• Collect feedback from retail investors and relay feedback back to DFVN management so we can improve products and services.
• Take care and proactively support distribution partners to sell and achieve sales target
• Work with Business Development team to organize investor seminars; collect investor information and build an investor database.
• Provide suggestions and advise on how to improve sales and service to retail investors.
• Others as required by CEO and/or Department Head.

JOB SPECIFICATION
Education/Training: Bachelor Degree in Commerce, Economics, Marketing or Finance.
Professional/Trade qualification: Holder of Securities Brokerage License (required)
Experience & Competencies:
  o At least 3 years of total work experience in a sales & marketing position in the financial services industry
  o Track record of achieving sales targets
  o High energy, quick, innovative o Passion for sales, motivated by achieving sales targets
  o Results focused, able to work under pressure to deliver sales objectives
  o Strong written and verbal communications skills.
  o Good interpersonal skills. Works well with others inside and outside the company, at different levels of seniority.
  o Native Vietnamese. English skills valued but not required.
  o High personal integrity – honest, straightforward, able to do what is best for the company.

Deadline for application: 30-12-2017

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2. Marketing Assistant Manager (Phó phòng Marketing) - DFVN

Ngày đăng: 04/12/2017
JOB PURPOSE
• To plan and execute DFVN marketing strategy to support and achieve OEF’s sales targets and business expansion plan.

ACCOUNTABILITY

• Develop and execute marketing strategies to support sales efforts to reach and raise funds from investors. Coordinate seamlessly with the sales team to deliver marketing solutions that enhance the company’s fundraising success.
• Develop, manage and execute the company’s marketing, communication and branding strategy and action plan within the approved budget, including corporate sponsorship, marketing material development, media/press relations, and presentations.
• Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Produce marketing materials (e.g. brochures, leaflets, etc) to support sales & marketing activities. Coordinate with the sales team and Fund Managers to ensure content is updated, accurate and complies with regulations.
• Coordinate and organize investor and/or distributor road shows, seminars, exhibitions, training and other sales & marketing events to reach investors
• Develop and maintain good relationships with selected media channels in order to promote the company’s brand and products.
• Manage marketing vendors on behalf of the company. Ensure vendors deliver within the company’s expected budget, timeline and quality.
• Propose and implement new marketing ideas to continuously improve the company’s marketing effectiveness and ability to raise funds.

JOB SPECIFICATION

Education/Training:
• Bachelor Degree in Marketing or a related field. Digital Marketing Courses required
• Professional/Trade qualification: Securities Courses (Recommended) Experience & Competencies:
• At least 5 years of total work experience in a marketing role
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
• Up-to-date with the latest trends and best practices in online marketing and measurements
• Experienced in all marketing media (digital, print, events, etc)
• Good network of marketing vendors; Good understanding of quality standards and prices and ability to negotiate best prices for the company
• Demonstrable initiative, able and willing to propose and independently drive and manage projects.
• Results focused, able to work under pressure to deliver objectives
• Energetic and creative. Able and willing to propose and test different marketing ideas
• Strong written and verbal communications skills. Strong public speaking and presentation skills.
• Good interpersonal skills. Works well with others inside and outside the company, at different levels of seniority.
• Native Vietnamese. Good command of spoken and written English.
• High personal integrity – honest, straightforward, able to do what is best for the company
• Customer oriented and innovative

Deadline for application:
30-12-2017

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3. Sales Admin cum Investor Relations Officer (Phụ trách Hỗ trợ Kinh doanh) – DFVN

Ngày đăng: 04/12/2017
JOB PURPOSE
• To take care of DFVN’s Open-ended Fund sales administration and provide professional after-sales services to investors.

ACCOUNTABILITY
• Investor Relations (IR)/Customer Services
o Respond to investor inquiries within a reasonable timeframe;
o Prepare monthly, quarterly and annual fund and investor updates;
o Manage investor retention and service programs;
o Coordinate and organize road shows, seminars, exhibitions, training and other investor events;
o Coordinate, support and do IR-related works including website development & administration, posting new announcements, handling hotline, investor care and communication, quarterly Board of Representative meetings, and Annual General Investor Meeting;
o Prepare other content as required to service investors;
o Follow-up and complete other assignments as assigned by the CEO and/or Department Head from time to time.
• Transfer Agency Services
o Validate and inputs the investors’ orders into the given templates and send to HSBC/VSD in compliance with the Operating memorandum
o Provide the updated forms/ templates to sales team of DFVN and distributors
o Provide investor holding statement and transaction note to IR team for sending to investors upon transaction completion or monthly basis

JOB SPECIFICATION
• Education/Training: Bachelor Degree Commerce, Economics or Finance.
• Professional/Trade qualification: Holder of Securities Brokerage License preferable, but not required. • Experience & Competencies:
• Minimum 3 years working in financial services industry, preferably in Client Service and/or Investor Relations.
• Strong analytical and technical skills
• Attention to detail
• Strong interpersonal and communication skills; capable of preparing and realizing presentation sessions;
• Competent at persuading, negotiating and providing effective presentation ideas.
• Native Vietnamese. Good command of spoken and written English.
• High personal integrity – honest, straightforward, able to do what is best for the company.

Deadline for application: 30-12-2017

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4. Investment Coordinator (Điều phối viên) – DFVN

Ngày đăng: 04/12/2017
JOB PURPOSE
To develop research/ fundamental analysis for securities investment as well as execute all necessary procedures for proper investment decision-making.

ACCOUNTABILITY

• To develop equity research; fundamental analysis for securities investment; To support in strengthening credit risk management to maintain the soundness of fixed-income portfolio. Strengthen compliance; To be responsible for the formulation of a detailed investment strategy which aims to meet agreed investment targets, based on thorough research and analysis of the Vietnamese and global market conditions
• To implement all necessary procedures for proper investment decision-making, i.e. portfolio management; and prepare and present reports to the Investment Committee in order to update senior management on implementation of investment plan and strategy, and market conditions; To coordinate and facilitates special projects as request by management

JOB SPECIFICATION
• Bachelor’s degree or higher in relevant discipline (e.g., financial engineering).
• Fund management certificate granted by State Securities Commission.
• CFA, CMT is preferable.
• At least 3 years working experience in a financial institution, preferably in the area of investment management.
• Business level English language skills, strong oral and written communication skills.
• Strong problem solving skills are required.
• General software skills (particularly Excel) are required.
• Highly analytical and detail-oriented.

Deadline for application: 30-12-2017

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5. Phụ trách Cao cấp Dịch vụ Khách hàng - Customer Service Senior Officer (CSR)

Ngày đăng: 04/12/2017
MÔ TẢ TÓM TẮT CÔNG VIỆC
• Đảm bảo cung cấp dịch vụ khách hàng hoàn hảo theo Bộ tiêu chuẩn dịch vụ khách hàng 5 sao và hỗ trợ đội ngũ kinh doanh thông qua việc quản lý hiệu quả đội ngũ nhân viên dịch vụ khách hàng (CS) trong Vùng phụ trách.

NHIỆM VỤ
• Huấn luyện, hướng dẫn và hỗ trợ trực tiếp cho đội ngũ nhân viên CS hoàn thành tốt trách nhiệm được phân công của bộ phận DVKH tại văn phòng kinh doanh;
• Giám sát sự tuân thủ của nhân viên CS trong việc thực hiện các nghiệp vụ giao dịch bảo hiểm (tiếp nhận các loại hồ sơ, quản lý tiền mặt và két sắt, quản lý cấp phát phiếu thu, các khoản thu, khoản chi,…tại văn phòng) theo đúng quy trình và quy định đã ban hành;
• Duy trì môi trường làm việc chuyên nghiệp thông qua việc kiểm tra văn phòng định kỳ nhằm đôn đốc, nhắc nhở nhân viên CS tuân thủ quy định, quy trình nghiệp vụ, chính sách của Công ty (Nội quy lao động, Nội quy văn phòng, Quy định về đồng phục…);
• Kịp thời báo cáo cho CST các vấn đề vi phạm quy định (nếu có), theo dõi và thực hiện việc xử lý các vấn đề vi phạm theo chỉ đạo từ CST, đồng thời thực hiện các biện pháp phòng ngừa và ngăn chặn sự việc tái diễn;
• Phối hợp với các phòng ban/bộ phận để giải quyết các khiếu nại có liên quan đến DVKH;
• Thực hiện kế hoạch nhân sự: điều phối nhân sự hỗ trợ kịp thời và hiệu quả cho các hoạt động kinh doanh, tuyển dụng nhân viên CS mới cho các văn phòng thuộc địa bàn phụ trách, đánh giá hiệu quả làm việc của nhân viên;
• Phối hợp chặt chẽ với Phụ trách phát triển kinh doanh trong Vùng để xây dựng và duy trì môi trường làm việc chuyên nghiệp, cởi mở, mang tính xây dựng và hiệu quả tại các văn phòng.
• Thực hiện các dự án/nghiệp vụ khác được phân công bởi Công ty/Cấp quản lý tại từng thời điểm.

YÊU CẦU CÔNG VIỆC:
• Trình độ học vấn:
o Tốt nghiệp Đại học trở lên các chuyên ngành Bảo hiểm, Kinh tế, Tài chính, Ngân hàng...
• Tác phong:
o Chuyên nghiệp, lịch sự.
• Kinh nghiệm:
o Có ít nhất 04 năm kinh nghiệm về dịch vụ khách hàng (DVKH) trong ngành BHNT hoặc ngành tương đương (tài chính, ngân hàng, chứng khoán, đầu tư….);
o Có ít nhất 02 năm kinh nghiệm làm công tác quản lý DVKH trong ngành BHNT, hoặc các lĩnh vực tương đương (tài chính, ngân hàng, chứng khoán, đầu tư…).
• Kiến thức:
o Nắm vững kiến thức về bảo hiểm nhân thọ hoặc tài chính.
• Kỹ năng, khả năng: o Kỹ năng Anh văn (đọc viết) tốt;
o Sử dụng thành thạo tin học văn phòng (Word, Excel, Power point);
o Khả năng làm việc độc lập;
o Kỹ năng lập kế hoạch, tổ chức công việc và quản lý thời gian;
o Kỹ năng giám sát, kiểm tra và huấn luyện nhân viên;
o Kỹ năng phân tích, xử lý tình huống và giải quyết vấn đề;
o Kỹ năng thuyết phục và tạo ảnh hưởng tích cực.
• Phẩm chất cá nhân:
o Cẩn thận, chặt chẽ và chính xác;
o Trung thực, liêm khiết, tinh thần trách nhiệm cao;
o Chủ động, có sáng kiến để nâng cao hiệu quả công việc;
o Có tinh thần đồng đội, thái độ tích cực, hỗ trợ nhóm.

Deadline for application: 30-12-2017

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6. Phụ trách Hỗ trợ Kinh doanh (Sales Admin & Investment Relations)

Ngày đăng: 04/12/2017
JOB PURPOSE
To take care of DFVN’s Open-ended Fund sales administration and provide professional after-sales services to investors.

ACCOUNTABILITY
Investor Relations (IR)/Customer Services
1. Respond to investor inquiries within a reasonable timeframe;
2. Prepare monthly, quarterly and annual fund and investor updates;
3. Manage investor retention and service programs;
4. Coordinate and organize road shows, seminars, exhibitions, training and other investor events;
5. Coordinate, support and do IR-related works including website development & administration, posting new announcements, handling hotline, investor care and communication, quarterly Board of Representative meetings, and Annual General Investor Meeting;
6. Prepare other content as required to service investors;
7. Follow-up and complete other assignments as assigned by the CEO and/or Department Head from time to time.
Transfer Agency Services
1. Validate and inputs the investors’ orders into the given templates and send to HSBC/VSD in compliance with the Operating memorandum
2. Provide the updated forms/ templates to sales team of DFVN and distributors
3. Provide investor holding statement and transaction note to IR team for sending to investors upon transaction completion or monthly basis

SPECIFICATION
 Education/Training: Bachelor Degree Commerce, Economics or Finance. Professional/Trade qualification: Holder of Securities Brokerage License preferable, but not required. Experience & Competencies:
• Minimum 3 years working in financial services industry, preferably in Client Service and/or Investor Relations.
• Strong analytical and technical skills
• Attention to detail
• Strong interpersonal and communication skills; capable of preparing and realizing presentation sessions;
• Competent at persuading, negotiating and providing effective presentation ideas. • Native Vietnamese. Good command of spoken and written English.
• High personal integrity – honest, straightforward, able to do what is best for the company.

Deadline for application: 30 -12 - 2017

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7. Phụ trách Cao cấp Phân phối Mở rộng 1 (Alternative Distribution 1 Senior Officer)

Ngày đăng: 04/12/2017
POSITION PURPOSE
The main purpose of this role is to ensure that the Company’s growth targets and sales targets are achieved in their assigned region.

PRINCIPAL ACCOUNTABILY

Manage Sales Team to achieve the Key Performance Indicators (KPIs)
a. Recruitment:
• Recruit appropriately qualified SMs/ILs/IO/IS in accordance with the development plan for the region;
• Manage the SMs/ILs directly and IO/IS indirectly in effective recruitment and development of the sales team. b. Sales productivity:
• Make up business plans with the suitable targets in each point of time for the region and manage the Sales team to strive for and achieve/exceed sales target; Be responsible for developing SMs/ILs and IO/IS to ensure they can achieve their targets.
• Coach/train and support the sales team frequently;
• One-one meeting and supervise all activities. Work closely with Partner of the region
• Often visit branches/Transaction offices to build good relationship with all levels of bank;
• Often provide/conduct trainings for bank staff/bank management.

QUALIFICATION
• University graduated;
• Strong ability to work unaccompanied, with a desire to achieve results;
• A positive mental attitude;
• Demonstrable sales ability and good presentation skills;
• Confidence in approaching people where no initial relationship exists;
• Strong written and oral English skills;
• An willingness to accept responsibility and drive decisive sales focused activity;
• Demonstrable ability in leadership and management of managers;
• At least working as BDM level in life insurance industry or have experience to management.

 Deadline for application: 30 - 12 - 2017

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8. Trưởng phòng Phân phối Mở rộng (Alternative Distribution Manager)

Ngày đăng: 04/12/2017
* JOB PURPOSE
The role holder is primarily responsible for management of assigned project(s) of Alternative Distribution Division to drive the project(s) and Division to achieve the sales objectives.

* ACCOUNTABILITY

1) Ensure project(s) of TMDM operated in a smoothly manner by both parties to achieve the sales target objectives monthly including:
Developing, maintaining and enhancing a close business relationship with partners Co-operating and working closely with internal teams and business partners in the following areas:
o Business plan
o Recruitment
o Training
o Coaching, monitoring and sales tracking
o Process/ procedures
o System application (if any)
o Contest/incentive scheme
o Reports
o Compensation payment
o Other perspectives required
2) Assisting and developing new projects to achieve yearly business objectives
3) Work closely with back offices and Division operational person to maximize the support to project(s) and to have a best communication between the Company and business partners
4) Do internal sales reports with fixed schedules and other assignments by Company

* JOB SPECIFICATION
Education, no. of year experience:
• Graduated from University or College
• At least 2-year-experience in Life Insurance, Banking or financial service.
• 2-year-experience working in TMDM channel Technical skills:
• Negotiation skill
• Problem solving skill
• Presentation skill
• Selling skill
• Customer service orientation
• Training, coaching and monitoring skills
• Communication skill (both writing and speaking) in English and Vietnamese
• Computer competency (Word, Excel, Power point, internet…) Personal attributes
• Passionate salesperson
• Positive attitude with good patient level
• Confident and pleasing personality
• Responsible
• Team-work
• Accuracy and timing
• Sense of urgency

* Deadline for application: 30-12-2017

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9. Bác sỹ Giải quyết Quyền lợi Bảo hiểm - Claims Senior Officer (Doctor)

Ngày đăng: 04/12/2017
POSITION PURPOSE
- To investigate doubtful claims and support Head of Claim in settling and handling the claims
- Complete specific tasks in Claims Department as assigned by Claims Manager

ACCOUNTABILITY

• Personally investigate doubtful claims in the assigned geographic areas. Advise settlement for Health Care Claim
• Make reports on settlements of claims initiated in the assigned areas.
• Support claims Manager in advising and settling all of the claims processed by other staff.
• Implement other related duties requested by line Manager and other functional departments in the company.
• Maintain a good claim record experience for the company. Share actual experience with the underwriting team to improve UW process

JOB SPECIFICATION
• Medical doctor / University graduate
• Good English communication.
• Good Microsoft office

Deadline for application: 30-12-2017

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10. Phụ trách Cao cấp Phân tích Hệ thống Kinh doanh (IT Business Analysis Senior Officer)

Ngày đăng: 04/12/2017
JOB PURPOSE
Reporting to an assigned Team Leader, the Business Analyst is responsible for contributing to meeting user commitments according to plan. The Business Analyst is responsible for:
• Assisting user in defining business requirements to meet their business goals
• Preparing business specification documents
• Conducting system tests & user acceptant tests
• Carrying our day-to-day applications and operations support

ACCOUNTABILITY

• Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing.
• Consults with users to define needs or problem areas, and determines scope of investigation required to recommend possible solutions.
• Develop test plans and test cases.
• Executes test plans independently or in conjunction with the user.
• Contributes to the resolution of common system problems.
• Assists with user on-the-job training on basic functional components.
• Participates and contributes during studies and/or gap analysis in order to identify functional gaps between the user’s current processes and current company systems’ functionality.
• Analyzes data to determine solutions to system processing according to the user’s business requirements.
• Provide day-to-day applications and operations supports.
 
JOB SPECIFICATION
Education, no. of year experience:
• A university degree/college diploma in Business/Computing, or equivalent business experience
• Experiences in life insurance/financial business is preferable Technical skills:
• Basic knowledge of data base: MSSQL or MySQL or DB2
• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)
• Demonstrates basic knowledge of Data Architecture of system and basic SQL.
• Understanding of applications interfaces between life system and other corporate systems Soft skills: • Customer service mindset
• Good analytical skills and attentive to details
• Analytical thinking and a fast learner
• Able to work under pressure and meet tight deadlines
• Excellent interpersonal and communication skills
• Good command of spoken and written English Personal attributes
• Good team player, independent and result-oriented
• Flexible and open to changes

Deadline for application: 30-12-2017

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