IT Business Analysis (Senior) Executive

1.  Job purpose

Reporting to an assigned Team Leader, the IT Business Analyst is tasked with contributing to meeting user commitments according to plan. The Business Analyst's responsibilities include:

• Assisting users in defining business requirements to achieve their business goals.
• Preparation of business specification documents.
• Conducting system tests and user acceptance tests.
• Carrying out day-to-day applications and operations support.

2.  Accountabilities

• Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing.
• Consults with users to define needs or problem areas and determines scope of investigation required to recommend possible solutions.
• Develop test plans and test cases.
• Executes test plans independently or in conjunction with the user.
• Contributes to the resolution of common system problems.
• Assists with user on-the-job training on basic functional components.
• Participates and contributes during studies and/or gap analysis to identify functional gaps between the user’s current processes and current company systems’ functionality.
• Analyzes data to determine solutions to system processing according to the user’s business requirements.
• Provide day-to-day applications and operations support.

3.  Requirements

Education & Experience

• A university degree/college diploma in Business/Computing, or equivalent business experience
• Experience in life insurance/financial business is preferable.

Technical skills 

• Basic knowledge of data base: MSSQL or MySQL or DB2
• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)
• Demonstrates basic knowledge of Data Architecture of system and basic SQL.
• Understanding of applications interfaces between life system and other corporate systems
• Excellent interpersonal and communication skills
• Good analytical skills and attentive to details

Soft skills

• Customer service mindset
• Analytical thinking and a fast learner
• Able to work under pressure and meet tight deadlines.
• Good command of spoken and written English

Personal attributes

• Good team player, independent and result-oriented
• Flexible and open to changes

4.  Challenges

• Multitask projects, enhancements, and production issues to progress concurrently, manage conflicts the resource and time schedule, amongst the various demands.
• The fast-growing information technology demands the jobholder to keep up to date with ever-changing knowledge and skills.

Work under high pressure.